FAQs

Frequently Asked Questions

How long will my order take to arrive?

Orders ship within 1–2 business days, and delivery can be as quick as 3 business days after dispatch, depending on your location. You’ll get a tracking link by email when it ships.

How much is shipping?

Shipping is free on orders over $100. Otherwise, the exact cost is shown at checkout before you pay.

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us as soon as possible at admin@caretoglow.com and we’ll do our best to help. Once an order is dispatched, it can’t be changed.

Do you ship internationally?

Yes. Delivery times and any customs charges vary by destination and are shown or noted at checkout.

How do I return something?

You have 15 days from delivery to request a return. See our Returns & Refunds page for the full process.

Are your products genuine?

Always. Every product we sell is 100% authentic and sourced from trusted suppliers.